Legal

Welcome to Lubbock Movers (“we”, “us”, “our”). Your privacy and legal rights matter to us. This page explains:

  1. Privacy Policy — how we collect and use your information

  2. Terms & Conditions — the rules for using our website and services

By accessing our website or using our moving services, you agree to the practices described below.


1. Privacy Policy

1.1 Information We Collect

We collect information you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Street address, city, ZIP code

  • Vehicle or property details

  • Payment and billing information

We also automatically collect technical information when you visit our website:

  • IP address

  • Browser type

  • Pages visited

  • Date/time of access

  • Cookies and usage data

1.2 How We Use Your Information

We use information for purposes including:

  • Providing and managing your moving service

  • Communicating service confirmations and updates

  • Responding to inquiries and support requests

  • Processing payments and invoices

  • Improving our services and website

1.3 Cookies & Tracking

We use cookies and similar technologies to:

  • Remember preferences

  • Improve website performance

  • Analyze usage patterns

You can disable cookies in your browser settings, but parts of our site may not function properly.

1.4 Sharing Your Information

We may share your personal data with:

  • Third-party service providers (e.g., payment processors)

  • Moving partners and carriers necessary to fulfill your service

  • Legal authorities where required by law

We do not sell your personal information to third parties for marketing.

1.5 Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no online system is completely secure.

1.6 Your Rights

You have the right to:

  • Access the personal data we hold

  • Update or correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at: [insert contact email]

1.7 Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

SoftArt Security